Legal

Terms & Conditions

Last updated: May 2, 2026

These Terms and Conditions govern your use of LIGHTWAVE Internet, LLC services. By using our services, you agree to be bound by these terms. Please read them carefully.

1. Service Overview

LIGHTWAVE Internet, LLC provides services that enable users to make and receive calls over the internet.

Services may include call forwarding, voicemail, virtual numbers, and other features as described on our website.

2. Eligibility

You must be at least 18 years old to use our services.

By registering, you confirm that all information provided is accurate and complete.

3. Account and Usage

You are responsible for maintaining the confidentiality of your account credentials.

You agree not to use the service for unlawful, abusive, or fraudulent purposes.

Excessive usage or activities that disrupt network integrity may result in suspension or termination.

4. Billing and Payment

Services are billed monthly at the rate specified during signup.

Payments are due on the billing date and must be made via approved payment methods.

Late payments may incur fees or service interruption.

5. Emergency Services

LIGHTWAVE Internet, LLC services may not support traditional 911 or emergency calling in all locations.

Users must understand the limitations and ensure alternative access to emergency services.

6. Service Availability

While we strive for 99.9% uptime, service may be interrupted due to maintenance, upgrades, or unforeseen issues.

LIGHTWAVE Internet, LLC is not liable for any loss resulting from service outages.

7. Privacy and Data Use

We collect and use personal data in accordance with our Privacy Policy.

Call logs, recordings, and usage data may be stored for operational and legal purposes.

8. Termination

You may cancel your service at any time with written notice.

We reserve the right to suspend or terminate accounts for violations of these terms.

9. Limitation of Liability

LIGHTWAVE Internet, LLC is not liable for indirect, incidental, or consequential damages arising from use of the service.

Maximum liability is limited to the amount paid in the last 30 days of service.

10. Changes to Terms

We may update these Terms and Conditions periodically.

Continued use of the service after changes implies acceptance of the revised terms.

11. Governing Law

These terms are governed by the laws of Florida, United States of America.

Any disputes shall be resolved in the courts of the Thirteenth Judicial Circuit.

12. Contact Us

For questions or concerns regarding these Terms and Conditions, please contact us:

Main Number: (833) 931-7311

Email: service@lightwaveinternet.com